Home >> Speakers >> IMPACT! Speakers Takeaways from the IMPACT! Talks Sponsored by: CareerBuilder TechServe’s three afternoon speakers couldn’t seem more different. One is a parent of a two-time Olympian, another a first-generation college graduate, and the final a philanthropist devoted to rural communities. But they absolutely have something in common. When you’re at the TechServe 2018 Conference and Tradeshow and they’re all on stage together, you’d better believe they’re amazing staffing leaders with a story to tell. We were fortunate to have three inspiring executives—Don Goldberg, Anna Frazzetto, and Michael Winwood—share a personal glimpse into their professional philosophies and passions. The Impact Talks are designed to be highly focused and hard-hitting. They’re short and sweet, and exceedingly practical. These leaders did not disappoint. A quick synopsis reveals a common thread throughout their back stories. Nothing came easy for these leaders, and there were times when they questioned their own path. But persistence and hard work will do wonders to combat self-doubt, as you’ll see. Don Goldberg, Founder & Chief Executive Officer, ConsultNet Don’s story starts not with himself, but with his son, Jared, a two-time Olympian skier. At age seven, Jared was already showing competitive spunk and a willingness to take risks, two critical traits for someone willing to hurl themselves down an icy run at speeds up to 100mph. Don had a front-row vantage point to Jared’s training as an elite athlete, sharing in his victories and worrying about his safety. In one critical race, the starting gates had been moved farther up the mountain, leading to an agonizing fall (fortunately, he wasn’t seriously injured). Jared’s disappointment was clear, but so was his determination to learn from his mistake and come back stronger. The parallels to business are unquestionable. As Don shared, “There’s no replacement for experience. Pain is a form of learning.” He also ascribes to the philosophy of embracing every challenge and being ready to work hard. As a two-time finalist for the Ernst & Young Entrepreneur of the Year Award, it’s pretty clear Don’s figured out how to aim high and take risks, yet prepared to finish the race. A lifelong entrepreneur, Don takes inspiration from watching his son race, and from knowing that great success only comes with lofty goals. He acknowledges that staffing isn’t always easy, but “It’s one hell of a ride." Anna Frazzetto, CDTO & President, Technology Services, Harvey Nash Click here for slides As one of only three STEM graduates in her class (out of 300), well before women in tech was a trend, it’s surprising to hear that Anna Frazzetto has ever felt less than confident in her career choices. Although her focus has always been working as hard as possible, earlier in her career she found herself questioning whether she had the right experience to put her name up for a promotion. Fortunately, she had a secret weapon – a Sicilian father who was an early girl power advocate. He challenged her to step up and take a risk, asking her, “What’s the worst that can happen? Your manager will either say, go for it. Or, he’ll give you some constructive criticism. Either way, you win." Naturally, she got the promotion. Fast forward to today, and Anna is now leading global digital solutions and outsourcing initiatives across North America and the APAC region for Harvey Nash. In this role, she’s become a tireless champion for diversity and inclusion. Despite her background as a child of immigrants, Anna shared that for most of her life she was certain she was outside of the conversation around diversity. No longer. What can staffing do to proactively promote diversity within the ranks of their clients? She suggests three practical steps: 1. Ask the tough questions: when your client kicks off a large project, make sure they’re following their diversity recruiting strategy. 2. Be a conduit for more rapid career advancement: place candidates in workplaces where they can thrive and grow professionally 3. Promote staffing’s ability to grow STEM skills and confidence: advocate for women and minority candidates to be their own career champions. Recruiters that take the time upfront to give their candidates the confidence to succeed will have a higher hit rate in the long term, she suggests. Anna closed with the powerful reminder that Diversity is all of us. Michael Winwood, CEO, Optomi Professional Services Click here for slides Who would have ever guessed that the small town of Brewton, Alabama, a really small town (think 5,000 people within city limits) would become a technology career hotspot? Michael Winwood would, because he had the vision to make it happen and went out and did it. Michael is currently the CEO and co-founder of Optomi, a national technology talent firm, and Provalus, a rural domestic outsourcing firm that competes head-on with traditional offshore outsourcing. The impetus behind the idea to create new talent pools in rural America came from systemic changes in talent acquisition. Whereas IT talent shortages have historically been demand-driven, now we’re seeing the impact of slowdowns created by supply constraints. That’s why Michael took a calculated business risk to grow their own IT talent, using a carefully crafted model incorporating in-depth economic analysis, behavioral testing, bootcamp-style training, and community outreach. “Disruption is in store for offshore outsourcing, and also for IT staffing,” he says. Now, Brewton will be home to a sparkling new technology center—albeit with the façade of 15 Main Street buildings—employing at least 300 home-grown IT professionals. For every 200 candidates recruited on the front end, 20 are offered positions in a 12-week boot camp program, and 10 make it through the rigorous training process. He’s the first to acknowledge that it took a total commitment by the community and a visionary Mayor to make it happen, but the initiative is already transforming the town. New housing, retail centers, and even a hotel are popping up. He realizes it’s a “drop in the ocean” of the talent shortage, but with plans to add one hub a year across the U.S., “it doesn’t take a rocket scientist to see the economic impact as we add locations." Thanks to all three of our Impact! Talk speakers for a powerful and thought-provoking session! 2019 SPONSORS Add your company to the growing list!